Privacy Policy
Arasaco ("we", "the Company") respects the privacy of users of Playsnut ("the App"). This policy explains what information the App collects and how it is used, stored, and protected. If this English version differs from the Korean version, the Korean version prevails.
1. Nature of the App
The App is a simulation that helps users curb overspending by placing virtual orders with an in-app balance, with no real payment or delivery. All cards, paydays, stores, products, and orders in the App are virtual. The App does not provide real card payment, bank transfer, physical shipping, food delivery, or exchange of cash-like points.
2. Information We Collect or Process
- Nickname and anonymous identifier: nickname, anonymous account identifier (random UUID), payday setting, and onboarding consent records used to distinguish users without sign-in.
- Virtual wallet information: in-app virtual balance, records of virtual payday and ad-reward grants, and virtual balance spending history.
- Virtual order information: selected items, options, prices, order time, order status, order history, simulated delivery or shipping status, and virtual card designs.
- Savings records (entered by the user): whether you actually intended to order and your mood right after a virtual order, savings goals (name and amount), and resist check-ins. Used only for spending-pattern insights and savings reports.
- Usage analytics events: impressions, searches, clicks, favorites, cart actions, virtual orders, ad rewards, and recommendation-slot responses.
- Address-related information: used only to display simulated delivery, never for real shipping. Detailed addresses are stored only on the device; the server stores only minimal data such as city/province and district.
- Location information: if you grant location permission, it is used on the device only to show your position on the simulated delivery map and is not stored on our servers.
- Profile photo: if you choose a photo from your gallery as your profile picture, it is stored only on the device and is not sent to our servers. The App does not request camera or microphone permission.
- Advertising information: the App shows three kinds of ads through Google AdMob: (1) banner ads on the delivery, fashion, and commerce home screens, (2) an interstitial ad shown at most once a day when you leave the tracking screen after a virtual order is delivered or picked up, and (3) rewarded ads when you tap "Watch an ad to top up". In doing so, AdMob processes the advertising identifier, ad impression, click, and completion status, and device and network information. The App requests non-personalized ads only.
- Reviews and product questions (written by the user): ratings, review text, menu and delivery feedback for stores and products you ordered virtually, product questions, and "helpful" votes on other reviews. When writing a fashion review, you may optionally include your height, weight, and size feel. Reviews and questions are shown to other users together with your nickname. The height and weight you enter for size recommendations (your body profile) are stored only on the device and are saved on our servers only if you choose to include them in a review.
- Diagnostics information: to improve stability, Firebase Crashlytics processes crash logs, device model, OS version, app version, and crash time. User identifiers are not sent with them.
3. Information We Do Not Collect
- Legal name, resident registration number, phone number, email, payment card number, or bank account number
- Payment method details for real checkout
- Server storage of detailed address originals, building/unit numbers, recipient name, recipient contact, or precise location
- Information for cash refunds, coupon issuance, or physical delivery
4. Purposes of Use
- Provide virtual orders, simulated delivery tracking, and order history
- Display the virtual wallet balance and grant virtual paydays and ad rewards
- Show non-personalized ads to keep the App free
- Display reviews and product questions, aggregate ratings, and recommend sizes
- Provide savings features such as money saved, savings-goal progress, spending-pattern insights, and risky-time reminders
- Improve recommendation feeds, recently viewed items, and category displays
- Show simulation notices to prevent misunderstanding
- Prevent abuse and duplicate rewards, and perform security audits
- Diagnose errors and improve app stability
5. Storage Location and Retention
Some information (such as detailed addresses and notification settings) is stored only on the device; the rest is stored on Supabase servers to provide the Service. Server data is kept until you request deletion or run data deletion in the App, and is destroyed without delay upon deletion. However, reviews and product questions you wrote may remain for rating aggregates and other users; in that case the nickname is changed to "Withdrawn user" and the account link and height/weight information are removed.
6. Third-Party Services (Processors)
- Supabase: storage of anonymous identifiers, virtual wallet, order records, savings records, and analytics events
- Google AdMob: banner, interstitial, and rewarded ads (non-personalized requests) and rewarded-ad completion verification
- Firebase Crashlytics (Google): crash logs and diagnostics
- OpenFreeMap / Kakao Postcode Service: map tiles and address search
We do not sell users' personal information.
7. Your Rights and Data Deletion
- In the App, go to My > Delete data to immediately delete all data stored on our servers (nickname, wallet, orders, savings records, and events).
- If you have deleted the App or cannot use it, you can request deletion by email by following the data deletion request page.
- Request access to, correction of, or deletion of your personal information
- Choose whether to watch rewarded ads and whether to allow location and notification permissions
- Reset or delete your advertising ID in your device settings
8. Children's Privacy
The App is not directed to children under 14, and we do not knowingly collect personal information from children. If you become aware of such use, please contact us at the email below.
9. Changes to This Policy
If this policy changes, we will notify users 7 days before the effective date, or 30 days before material changes, through an in-app notice or this page.
10. Business Details & Contact
- Business name: Arasaco
- Representative: Kim Sangwoo
- Business registration number: 505-52-01124 (Republic of Korea)
- Email: doveclicorp@gmail.com